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Important documents checklist

In an emergency, families lose hours looking for the insurance card, the power of attorney or the list of medicines. Go through this list with your relative while things are calm, note where each document is kept and who holds a copy, and print the sheet for the family folder.

This checklist is general information for organising paperwork. The documents that matter, their names and how to set them up differ between countries — a lawyer, notary or local advice service can tell you what applies to your relative. Do not record passwords, PINs or full account numbers on this sheet.

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In the print dialog, choose “Save as PDF” as the destination to download a PDF.

Identity and personal0/4

Health and care0/5

Money, insurance and property0/7

Contacts and access0/4

Still to find or arrange

Nothing marked as missing.

Which documents matter most in an emergency?

Identity, health insurance details, the current medication list and any advance directive or health care proxy — hospitals ask for these first. Keep copies of those four in the emergency folder and a photo of them on the main caregiver's phone.

What is the difference between a power of attorney and an advance directive?

A power of attorney lets someone act for your relative in financial or health matters while they are alive, usually when they can no longer decide for themselves. An advance directive records their own wishes about medical treatment. Names and rules differ by country, so ask a lawyer, notary or advice service what applies locally.

Is it safe to write down where documents are?

Writing down locations and who holds copies is fine; it is passwords, PINs and full account numbers that must never be on a printed sheet. Keep the printed checklist in the care folder, not with the bank papers.